2020-2021 Operational Policy & Procedure

Introduction

The Alberta Student Aid Operational Policy and Procedures Manual is intended to provide policy and procedure guidance to Alberta Student Aid staff, stakeholders, educational institutions and students.

Unless otherwise indicated, the policies and procedures described in this manual are effective for study periods starting on or after August 1, 2020. Students with study period start dates from August 1, 2019 to July 31, 2020, will be subject to policies and procedures found in the 2019-20 Alberta Student Aid Operational Policy and Procedures Manual. Students with study period start dates prior to August 1, 2019 may be subject to prior policies, which can be provided to students along with the effective dates upon request.

The manual is divided into seven chapters. Chapters 1 to 6 provide policy guidance on the process that full-time and part-time students go through from application to repayment. Chapter 7 provides policy guidance on the process that education institutions go through to be designated for student financial assistance.

The manual follows the same formatting throughout. References to the Student Financial Assistance Act, S.A. 2002, c. S-20.5 or the Student Financial Assistance Regulation, A.R. 298/2002 that provide authority for the policy are listed at the beginning of each section and noted with the following icon: .

Alberta Student Aid policy is shown in bolded text and all other procedures, clarifying notes and examples are written in regular text. In some cases, the Regulation has been summarized.

To view the 2020-21 Operational Policy and Procedures manual as a PDF, download.

To view the 2019-20 Operational Policy and Procedures manual as a PDF, download.