2024-2025 Operational Policy & Procedures

Introduction

The Alberta Student Aid Operational Policy and Procedures Manual is intended to provide policy and procedure guidance to Alberta Student Aid staff, stakeholders, educational institutions and students.

Unless otherwise indicated, the policies and procedures described in this manual are effective for study periods starting on or after August 1, 2024. Students with study period start dates from August 1, 2023 to July 31, 2024, will be subject to policies and procedures found in the 2023-24 Alberta Student Aid Operational Policy and Procedures Manual. Students with study period start dates prior to August 1, 2023 may be subject to prior policies, which can be found on Open Government Portal. There are two records based on the rebranding of Student Aid over the years:

• Alberta Student Aid Operational Policy and Procedure Manual (2017-18 to 2022-23)
• Student Aid Alberta Operational Policy and Procedure Manual (2015-16 to 2016-17)

The manual is divided into seven chapters. Chapters 1 to 6 provide policy guidance on the process that full-time and part-time students go through from application to repayment. Chapter 7 provides policy guidance on the process education institutions go through to be designated for student financial assistance.

Acts and Regulations

References to the following Acts and Regulations provide authority for the policies in this manual:

• Student Financial Assistance Act, S.A. 2002, c. S-20.5
• Student Financial Assistance Regulation, A.R. 298/2002 
• Private Vocational Training Act, A.R 341/2003

Alberta Student Aid policy is shown in bolded text and all other procedures, clarifying notes and examples are written in regular text. In some cases, the Regulation has been summarized.

To view the 2024-25 Operational Policy and Procedures manual as a PDF, download.

To view the 2023-24 Operational Policy and Procedures manual as a PDF, download.