Students Impacted by Wildfire

Student Loan Borrowers in Repayment

Effective May 5, 2016, if your payments were being automatically withdrawn from your bank account – all payments and accrual of interest were stopped.

To further assist students who have been impacted by the Fort McMurray wildfire – the Government of Alberta has waived the requirement to make monthly payments and has cancelled interest charges – while they rebuild and recover.

Preview what you will see on your Alberta student loan payment statement based on your current student loan situation:

Recent Graduate Currently in Grace Period

When your grace period expires, your loan payments will be waived until Feb 28, 2017.

After your grace period ends, interest will accrue and appear on your Alberta student loan statement each month. The following month, the Government of Alberta (GOA) will make a payment, equal to the previous month’s interest charge, on your behalf. This will appear as a payment/credit on your statement. These interest payments will continue to be paid by the GOA each month until Feb 28, 2017.

You are responsible for paying all interest that accrues after March 1, 2017. Your first payment will be due in March 2017.

To view, your Alberta Student loan details and history, log in to your MyLoanAccount

Student Loan Borrower in Repayment

Interest that accrues each month on your Alberta student loan from May 2016 to Feb 28, 2017 will be paid by the Government of Alberta.

Interest will accrue and appear on your Alberta student loan statement each month. The following month, the Government of Alberta (GOA) will make a payment, equal to the previous month’s interest charge, on your behalf. This will appear as a payment/credit on your statement. These interest payments will be paid by the GOA from May 2016 until Feb 28, 2017. 

You are responsible for paying all interest that accrues after March 1, 2017. Your first payment will be due in March 2017. 

To view your Alberta student loan details and history, log in to your MyLoanAccount

Recently Applied for the Repayment Assistance Plan (RAP)

Interest that accrues each month on your Alberta student loan from May 2016 to Feb 28, 2017 will be paid by the Government of Alberta.

Interest will accrue and appear on your Alberta student loan statement each month. The following month, the Government of Alberta (GOA) will make a payment, equal to the previous month’s interest charge, on your behalf. This will appear as a credit/payment on your account. These Interest payments will be paid by the GOA from May 2016 until Feb 28, 2017.

You are responsible for paying all interest that accrues after March 1, 2017. Your first payment will be due in March 2017. 

If you feel you will still require repayment assistance in March 2017, you must apply for RAP 30-days before your March payment due date.

To view your Alberta student loan details and history, log in to your MyLoanAccount

Currently in the Repayment Assistance Plan (RAP)

Your RAP application has been cancelled.

Interest that accrues each month on your Alberta student loan from May 2016 to Feb 28, 2017 will be paid by the Government of Alberta. Interest will accrue and appear on your Alberta student loan statement each month. The following month, the Government of Alberta (GOA) will make a payment, equal to the previous month’s interest change, on your behalf. This will appear as a credit/payment on your account. These interest payments will be paid by the GOA from May 2016 until Feb 28, 2017.

You are responsible for paying all interest that accrues after March 1, 2017.  Your first payment will be due in March 2017.

If you feel you will still require repayment assistance in March 2017, you must apply for RAP 30-days before your March payment due date.

To view your Alberta student loan details and history, log in to your MyLoanAccount

Students at Crown Debt Collections (CDC)

You are responsible for paying all interest that accrues after March 1, 2017. Your first payment will be due in March 2017.

Interest stopped being accrued on your loan April 30, 2016.

Your loan is no longer registered with the Canadian Revenue Agency.

For more information contact Crown Debt Collections at 780-427-3244 or dial 310-0000 (toll-free in Alberta) followed by the area code and CDC phone number.

Borrowers Who Want to Continue to Make Payments

If you still wish to make a single payment or continue monthly payments between now and March 1, 2017, you can do so by setting up payments through your bank – either through online or telephone banking. To do this:

  1. Set up payment details via your bank.
  2. Add Alberta Direct Student Loan to your list of bill payers.
  3. Use your 7-digit student loan number (without a dash) as your account number.
  4. Make single payment(s) or set up on-going payments via your bank account.

For Ft. McMurray/Wood Buffalo Region students impacted by the wildfire, the Government of Alberta will pay all interest charges applied to your Alberta student loan from May 5, 2016 – Feb 28, 2017. Therefore, 100% of any payment(s) you make between May 5, 2016 to Feb 28, 2017 will decrease the principal of your Alberta student loan – helping you to pay your Alberta student loan off faster.

Currently in School

Alberta Student Aid Supports

If your studies have been disrupted as a result of the wildfires and you have:

  • Extended your study period,
  • Withdrawn from studies, or
  • Your financial circumstances have changed.

Notify the Alberta Student Aid Service Centre by phone or log in to your personal account in SFS and submit a Level 1: Request for Reconsideration. Information about this process can be found at:

If you attend school outside of the Fort McMurray/Regional Municipality of Wood Buffalo and your home is located in the region – and you have been impacted by the wildfires, contact:

Important: Waived payments and interest-free payments by the Government of Alberta for the period of
May 5, 2016 - Feb 28, 2017 is for Alberta student loans ONLY!

Students with Canada Student Loans

If you are a Canada student loan borrower affected by the wildfires and need help making your Canada student loan payments, you must contact the National Student Loans Service Centre and inquire about applying for the Repayment Assistance Plan for Canada student loans: