Repayment Assistance

Change Your Payment Terms

You can adjust the terms of your loans with the Student Aid Alberta Service Centre (SAASC) and the National Student Loans Service Centre (NSLSC) to make your payments work for you.

    • change the payment schedule to match when you get paid
    • increase your loan payment to pay your student loans off faster
    • lower your monthly payments if you are having trouble making your payments

Choose the frequency of your payments

Your payment frequency is set at monthly for your student loans. You may change your student loan payment schedule to coincide with when you get paid. Doing this may help you manage your budget as well. Making bi-weekly payments reduces how long you have to pay your loan and you pay less interest.

Choose your payment term

The payment term is the length of time (in months) you take to repay your loan. Your payment term is set by SAASC for your Alberta Student Loans and by NSLSC for your Canada student loans.

Changing the term on your loan affects the amount of your payments.

    • If you decrease the term of your loan, your payment amount increases (and you pay your loan off faster and pay less interest).
    • If you increase the term of your loan, your payment amount decreases (but it will take longer to repay your loan and you will pay more interest).

Make the changes

For your Alberta student loans

    • Go to the SAASC Online Services. Login and go to the Manage Your Loan Repayment section to make your changes. 
    • Or, call the Student Aid Alberta Service Centre and speak with a customer service representative:
        • 1-855-606-2096 (toll free in North America)
        • 1-855-306-2240 TTY
        • Dial the international access code + 800-2-529-9242 (toll free outside North America)
        • Monday through Friday, 7:30 a.m. to 8:30 p.m. local time

 

For your Canada student loans

    • Go to NSLSC Online Services. Sign on and use the Customize Your Repayment tool to make your changes. 
    • Or, call the National Student Loans Service Centre and speak with a customer service representative.
        • 1-888-815-4514 (toll free within North America)