Request for Review

Notify Alberta Student Aid if:

  • There is a change to any of your application information, or 
  • You want to request reconsideration of your award amount.

You must report changes to your application information, even if you don’t think your eligibility will be impacted.

Before you submit a Request for Review:

1. Be prepared to explain your current situation. Review the Student Aid Policy Manual to ensure your situation either meets
    the policy requirements, or warrants further consideration:

2. Collect all required documentation to support your request.

Documentation submitted after you have submitted the Request for Review may result in delays in reviewing your request.

Loan Limits

If your Student Award Letter indicates you have received the maximum amount of loans, review the loan limits policy here:

Request for Review decisions are based on policy and legislation. If you believe your circumstances are unique and warrant special consideration, include an explanation and supporting documentation in your request. The loan limits policy explains situations that may result in higher loan limits.

Submitting a request does not guarantee additional funding will be approved.

Review Process

There are 3 levels in the Alberta Student Aid review process:

  • If you are not satisfied with the result of the decision at Level 1, you may escalate to Level 2.
  • If you are not satisfied with the result of the decision at Level 2, you may escalate to Level 3.
  • Level 3 is the last level in the process. Decisions at Level 3 are final.

Level 1: Request for Reconsideration

Most requests are resolved at this level. Your Level 1: Request for Reconsideration must be received by Alberta Student Aid at least 30 days prior to the period of study end date on your current application.

Level 2: Executive Review

If your Level 1: Request for Reconsideration has been completed and you are not satisfied with the result, you can submit a Level 2: Request for Executive Review. Your Request for Executive Review must be received by Alberta Student Aid within 90 days from the date the student received the Request for Reconsideration (Level 1) decision.

Level 3: Ministerial Review

Your Level 3: Request for Ministerial Review must be received by Alberta Student Aid within 90 days from the date the student received the Executive Review decision. This is the final level of review.

Request for Review Online

Making changes to your application is easy. Submitting your Request for Review online is a convenient and secure way to send confidential information to Alberta Student Aid.

To submit your Request for Review online:

  1. Login to your account.
  2. Choose the Request for Review feature.
  3. Select your reason for submitting a request. As you complete the online form, the system will tell you if you need to submit additional documentation to support your request.

 

If you cannot submit a Request for Review online, you can request a printable form: